churchi Posted August 29, 2016 Author Report Share Posted August 29, 2016 Test post from Windows 10, Firefox latest skin Quote Link to comment Share on other sites More sharing options...
churchi Posted August 29, 2016 Author Report Share Posted August 29, 2016 Test post Windows 10, Chrome latest skin Quote Link to comment Share on other sites More sharing options...
wilburpan Posted August 31, 2016 Report Share Posted August 31, 2016 I’ve been having a lot of problems with the forum not loading in a timely manner for me over the past few days as well. Using Safari and Chrome on a Mac. Quote Link to comment Share on other sites More sharing options...
wilburpan Posted August 31, 2016 Report Share Posted August 31, 2016 Update on the slow loads of the KK forum: after some testing, it seems that the forum really bogs down if my browser window is on the wide side. I can’t exactly quantify this, but it seems that if the browser is wider than 900 pixels or so, it loads very slowly, or times out. The current version of the theme seems to load stuff in a sidebar on the right hand side once the browser is wider than that 900 pixels or so I referred to. When the browser is narrow, that sidebar doesn’t show up, and the forum seems to load normally. Quote Link to comment Share on other sites More sharing options...
churchi Posted September 1, 2016 Author Report Share Posted September 1, 2016 Thanks for all the time you have spent on trying to nut out the issue @wilburpan I really appreciate it. Thats helped to narrow it down. Does this only happen on the main page or throughout the whole forum? I cant seem to reproduce the same slowness issues you guys are seeing. As you can see from a few posts above i did test on a few different devices and i had no issues. I wonder now if its to do with the right hand side menu like you have advised about. It could be to do with the skin or to do with the forum upgrade. Ill post a support ticket on the IPS forums shortly and see if i can get some help on it as im stuck on this issue and dont have many more options for me to fix it from my side. We may have to wait on a new maintenance release of the forum software to see if that fixed up the slowness. All i can suggest for the moment is to go back to the old skin for the people who are affected. I am sorry about the pain here, just dont know what else to do for you guys that are affected. If i have another update ill write back. Quote Link to comment Share on other sites More sharing options...
churchi Posted September 1, 2016 Author Report Share Posted September 1, 2016 Hi all, i have made a small change to the left hand side widgets. Would someone mind checking to see if that has helped the issue? Also does the issue present itself on every page or just the main page? Thanks. Quote Link to comment Share on other sites More sharing options...
Pequod Posted September 1, 2016 Report Share Posted September 1, 2016 Switched to the new theme from my iPad (Safari) on the main page and it immediately froze. No change here. Quote Link to comment Share on other sites More sharing options...
wilburpan Posted September 1, 2016 Report Share Posted September 1, 2016 15 hours ago, churchi said: Thanks for all the time you have spent on trying to nut out the issue @wilburpan I really appreciate it. Thats helped to narrow it down. Does this only happen on the main page or throughout the whole forum? I cant seem to reproduce the same slowness issues you guys are seeing. As you can see from a few posts above i did test on a few different devices and i had no issues. I wonder now if its to do with the right hand side menu like you have advised about. It could be to do with the skin or to do with the forum upgrade. For me, the slowdown happens on all pages. If I narrow up the browser window so that the right hand menu disappears, all pages load quickly. Right now, however, the forum seems to be behaving well. Maybe this is a server issue? Quote Link to comment Share on other sites More sharing options...
wilburpan Posted September 2, 2016 Report Share Posted September 2, 2016 Spoke too soon. Back to having slow loading issues if the browser window is too wide. Quote Link to comment Share on other sites More sharing options...
churchi Posted September 3, 2016 Author Report Share Posted September 3, 2016 Hi All, I have noticed there is an update to the skin on the developers site today. I will install this over the next few hours. It states there is some updated for Java Scripts and especially on the mobile devices. Hopefully this fixed the slow loading issues. Ill update once i have had a chance to upload the new skin. Thanks for your patience on this. 1 Quote Link to comment Share on other sites More sharing options...
wilburpan Posted September 4, 2016 Report Share Posted September 4, 2016 Seems to be working well for me. Stalled out Javascripts could certainly explain the behavior I was seeing. Without knowing the code at all, my bet is that when my browser window is wider, the widgets on the right side loaded up Javascripts that were behaving badly. If my screen was narrower, those items didn’t load, so no problems. Quote Link to comment Share on other sites More sharing options...
churchi Posted September 5, 2016 Author Report Share Posted September 5, 2016 @wilburpan yeah i think you are spot on there mate. The bad JS code must have not been loaded when the size of the window the site is running in was small. Quote Link to comment Share on other sites More sharing options...