bigscout1

My name is Keith, and I will try to keep this short. I purchased a smoker about two or three years ago. The place were the bands mounted cracked. I called Dennis expecting the worst. What I got was a person, and a company that stood behind there product. They made everything perfect. 100% satisfaction. If any body is considering buying a smoker, do not just compare prices. It's worth a few pennies for customer service.