BigT

Re: VersaGrill

I will take one. Please send me a PM.

Re: New York City metropolitan area pallet share

I am interested. I live in CT. I believe we split it last time. Please send me a PM

Broken Lid

I am in receipt of my new GenII. The only thing I can say is the customer service is beyond extraordinary. Dennis has not only met but exceeded my expectations. If anyone is on the fence about purchasing A Komodo over the internet and has doubts as to the quality and customer service please PM me and I will erase those doubts.

Lid Falling Apart

For you readers I did not prop it up or place anything under the lid. I was having problems with the latch over the last few weeks and I guess it was a manufacturing issue. To set the record straight I was very frustrated after continually giving praise to the Komodo to my guests. I spoke with Dennis and he is replacing the unit. So yes I am a happy camper and the customer service is great. Worse yet is that I had to fire up the gasser. It's going to be a lonely few weeks until I get the new one.

has this happened to anyone? Lid failed. Cannot even close the lid. Poor product or did i get a bad one?

Pallet Sharing

I am in Greenwich, CT. What's the latest with sharing?

I was having trouble keeping temps at 225 for some ribs. Seemed to get to 300 even with BBQ Guru. After some frustration and Dennis bashing I checked the gas door (have a Gen II). Open just a touch - closed it things were perfect. Just a reminder.

Install

Received my Guru with small inducer tube (also ordered the one they recommended but it did stick out quite far). I did silicone the tube but the fit was so perfect needed a rubber mallet to fit it. BTW want to post some pics of my new Gen II, please lead me to that thread.

I ordered the Digiq II with short inducer tube. I am looking for the high heat silicone at HD. They have up to 500 degrees in silicone and up to 2000 degrees in Fireplace Cement. Which one or is there somewhere on-line to order the correct stuff.