Marchitect

OK, Email to customer service has been sent.

It's a 32KK Grill AP247T

The male fitting measures 9.51mm while the receiving end measures 8.78mm.

I've only had my KK for a couple weeks and wanted to show off it's capabilities. I invited friends to taste the food. I went to set up my rotisserie cradle and came to a serious road block. The 'male' pin (image 4029) is simply too big for the 'female' spring loaded receiver (image 4030). I don't know if this forum is the place to resolve things like this. I'd really like to get this pin replaced with one of a proper size ASAP. If the forum can't help with this, please direct me to where I can get this resolved.

I used my Smoke Generator for the first time over the weekend. I filled it 1/2 full with wood chunks. Even with the air pump set on high and both tubes hooked up to the pump, most of the smoke was coming out of the side circular vents (where you light the wood). Not much smoke was going inside the KK. Any ideas as to why?