mguerra Posted January 19, 2013 Report Share Posted January 19, 2013 The cooker is great, read all the other posts about that. I had a significant problem requiring a serious fix and it is being taken care of no questions asked at no expense to me. Not only that but from time to time Dennis will send you add-ons and updates at no charge. So you send your money overseas to someone you have never met in person for a product you likely have never seen in person and I can assure you it will be one of the best purchases you have made. WELL worth the price. Quote Link to comment Share on other sites More sharing options...
frans Posted January 20, 2013 Report Share Posted January 20, 2013 Re: Service after the sale! I have to chime in here and agree with you doc. The service is second to none the best I have ever experienced. A couple of months ago a parcel arrived, it was the firebox divider. I called Dennis and thanked him so much. I also asked him how much do I owe you ?? I am still waiting for an answer. I have never come across anyone so helpful like him before. Will I buy another cooker, you bet. Waiting for the portable!!! Quote Link to comment Share on other sites More sharing options...
