It was a bit of a rough start, as they delivery guys arrived late and wasn't quite prepared to what they were dealing with. They had a box truck but the ramp was too narrow for the wider feet of the KK to be pushed up there. I was hoping the lid didn't have to be take off, but it was the only way to get it on the truck at that point. Luckily, it was easy to do and not that hard to put back on once I got it.Everything got to me in one piece today minus a tile that fell off during the pick-up but the drivers did a good job of setting it back up on my back patio. It still took me and a friend to help the two drivers to get it over the grass effectively.I have to say, it's quite stunning in person and while showing some wear and tear for a 10 year old grill on the spring, gasket, knobs and metal latch, the tile itself looks brand new. It's truly a work of art and I feel great pride of having something that was crafted so well. It's like a Ferrari standing next to my other grills. I loaded it with about 4 pounds of smallish pieces of RO charcoal to give it a burn through overnight and will report back once I start doing some cooks!