rgoldey

If anyone's interested, I have a brand-new cobalt blue K7 (read K, not KK) with gas and side tables for sale, still in the crate. Email me privately if interested. I'm in Ohio, pick up would be easier than shipping, but will consider. Dennis, I apologize for advertising on your forum, but I don't need the K, and someone out there might. Thanks

Come on folks, bite the bullet, which is what I did. At the very least, you will have what you were originally expecting, and you won't have to ever deal with that other company again.

I have been planning on posting for a couple of months now. It would take too long to tell you the whole story, but here's a summary: Three years ago, I spent a small fortune on a custom K***** (guess who), and then I waited for about 6 months. When it finally arrived, I was elated, and I truly felt the wait was worth it. Then the trouble started. Six months later, my grill had completely fallen apart, the result, I was told, of a bad batch of glaze. After 16 months, I had still not received any compensation or a replacement (by then I had been banished from their forum for complaining online, but only because no one would answer my phone messages or emails (over 40 messages during that time)). I happened to find KomodoKamado online, and after a couple of emails, I decided to take a chance, and I ordered one from Dennis June 13, 2005. I just had a good feeling about him and what he was trying to do with the group in Indonesia. My OTB arrived in port early July, but it was damaged somewhere between Indonesia and California. Dennis emailed me and asked me if I minded waiting for the next shipment (excellent communications, by the way), and I said no problem. My OTB arrived on 9/3. Unfortunately when I received it the OTB had been damaged. I surmise that customs had cut two bands holding the top down (looking for who knows), and the top flopped up and down all the way to Ohio. Sooooo, Dennis sent me another one. I'm relating the details because all this was out-of-pocket for Dennis, and he NEVER complained or questioned me, he just took care of it - immediately. He also told me to go ahead and use the damaged one and we would figure out what to do with it later. On 2/15/2006 my brand-new, Supreme OTB arrived. It's a thing of beauty: Here's another: Close-up of the Guru port and the really slick adjustable damper - SWEET! One more: Dennis, thank you for all your diligence, and for a great product. This OTB is so much better than anything else on the market, and believe me, I speak from experience. Ron