mrnitpicky Posted March 10, 2007 Report Posted March 10, 2007 Had my chickens all trussed up and secured in my EZQue basket. Had the motor hooked up and ready to go. Got the KK up to temp. Went out with the chickens and the EZQue doesn't fit in my cooker!!!!! One or the other of the two rods that fit on the EZQue basket is around 1/8 to 3/16 too long. I pushed in on the spring end as much as I dared and I couldn't get the other end in the hole no matter how hard I tried. I'm bummed to say the least. grant
ThreeDJ16 Posted March 10, 2007 Report Posted March 10, 2007 Re: Arrrgggh!! EZQue doesn't fit!!!! Had my chickens all trussed up and secured in my EZQue basket. Had the motor hooked up and ready to go. Got the KK up to temp. Went out with the chickens and the EZQue doesn't fit in my cooker!!!!! One or the other of the two rods that fit on the EZQue basket is around 1/8 to 3/16 too long. I pushed in on the spring end as much as I dared and I couldn't get the other end in the hole no matter how hard I tried. I'm bummed to say the least. grant You don't have a side grinder I take it? That would be a two second fix. Any chance you can twist in the threads more into the basket? Or are they bottomed out too? -=Jasen=-
mrnitpicky Posted March 10, 2007 Author Report Posted March 10, 2007 Re: Arrrgggh!! EZQue doesn't fit!!!! You don't have a side grinder I take it? That would be a two second fix. Any chance you can twist in the threads more into the basket? Or are they bottomed out too? -=Jasen=- I don't own many tools at all! grant
Curly Posted March 11, 2007 Report Posted March 11, 2007 Re: Arrrgggh!! EZQue doesn't fit!!!! You don't have a side grinder I take it? That would be a two second fix. Any chance you can twist in the threads more into the basket? Or are they bottomed out too? Threads are bottomed out. I don't own a grinder. (I don't own many tools at all! grant Man, what better excuse to run out and buy that grinder and start your collection of tools. These are the opportunities I love, it's so easy to look at the wife like you are disappointed and say, "Dang, now I gotta go spend moeny on yet another tool"
DennisLinkletter Posted March 11, 2007 Report Posted March 11, 2007 I'm bummed to say the least. Argh.. I could tell you a story about different batches of shafts but the bottom line is that we dropped the ball and sent you out the wrong ones, for this I apologize. Yours was our last set of shafts we had, I'm happy to cover any expenses to get them cut down. Once again, sorry for your chicken.. How did the non-Roti bird turn out?
mrnitpicky Posted March 11, 2007 Author Report Posted March 11, 2007 Re: I'm bummed to say the least. Argh.. I could tell you a story about different batches of shafts but the bottom line is that we dropped the ball and sent you out the wrong ones, for this I apologize. Yours was our last set of shafts we had, I'm happy to cover any expenses to get them cut down. Thank you but no need, buddy came over with his dremel tool - shafts fit! Once again, sorry for your chicken.. How did the non-Roti bird turn out? Delicious!
DennisLinkletter Posted March 12, 2007 Report Posted March 12, 2007 Better yet.. Shafts on me.. I just received your Email that I have not billed you for the EZQ kit yet.. Don't you hate that.. Always irritates me off when companies ship stuff and don't even have the courtesy to send me a bill.. As I said, I'm sorry for the frustration and the need to go out and get them cut. This set's on me.. No Charge..
mrnitpicky Posted March 16, 2007 Author Report Posted March 16, 2007 Just saw this message. Already thanked you in email, but it doesn't hurt to thank you again - so Thanks again. grant
Curly Posted March 16, 2007 Report Posted March 16, 2007 Re: Better yet.. Shafts on me.. I just received your Email that I have not billed you for the EZQ kit yet.. Don't you hate that.. I knew it would all come to a screeching halt...all that so-called great customer service would sooner or later fall through the cracks...the true Dennis is starting to show through now ain't it boys...and you are just like that other guy Oh, wait a minute, the other guy billed immediately and forgot send product, you send product immediately and forget to bill...oops, sorry, I guess that's a little different. Carry on
leeherd Posted March 24, 2007 Report Posted March 24, 2007 Re: Better yet.. Shafts on me.. I just received your Email that I have not billed you for the EZQ kit yet.. Don't you hate that.. Always irritates me off when companies ship stuff and don't even have the courtesy to send me a bill.. As I said, I'm sorry for the frustration and the need to go out and get them cut. This set's on me.. No Charge.. Well there ya go. Porblem solved. Now you can buy the needed Tool"s". Could turn into a fairly large job though. Especially if you are starting with no tools at all. I am thinking ... A grinder, may a 5 HP dust collector, possible a lathe , in case you need to make a handle for the chisel to finish up the fine work, then of course you need a bandsaw to cut the wood blanks down to manageable size..... This fix could get expensive.
