Billy Posted February 24, 2007 Report Share Posted February 24, 2007 Hello to all.... I am a new forum member and about to pull the trigger on the big OTB. I started the initial ordeal by a supplier in Mexico and when I did receive an e-mail (which rarely happened) and some promises, nothing happened. I then learned of KK and was amazed that Dennis gets right back to you almost immediately and answers every question thoroughly. What a pleasure so far. As to the Mexi-K, I believe they are slowly but surely losing their business due to no return phone calls, no follow-up and although I could not believe it, I witnessed it and now I am ready to place my order..... Take care all of you... Quote Link to comment Share on other sites More sharing options...
Farmer John Posted February 24, 2007 Report Share Posted February 24, 2007 You will never regret it! Dennis makes a superior product, coupled with superior customer service. The sale is never done until the customer is happy . Welcome to the family of KK's John Quote Link to comment Share on other sites More sharing options...
samantha Posted February 24, 2007 Report Share Posted February 24, 2007 Billy, many of us received the exact same treatment while trying to order the Mexi-K. Others got it while trying to resolve defects with their BBQs. You have found a better place. Quote Link to comment Share on other sites More sharing options...
LeadDog Posted February 24, 2007 Report Share Posted February 24, 2007 Welcome Billy, you will have a great time here. Quote Link to comment Share on other sites More sharing options...
Curly Posted February 24, 2007 Report Share Posted February 24, 2007 Hello to all.... I am a new forum member and about to pull the trigger on the big OTB. I started the initial ordeal by a supplier in Mexico and when I did receive an e-mail (which rarely happened) and some promises, nothing happened. I then learned of KK and was amazed that Dennis gets right back to you almost immediately and answers every question thoroughly. What a pleasure so far. As to the Mexi-K, I believe they are slowly but surely losing their business due to no return phone calls, no follow-up and although I could not believe it, I witnessed it and now I am ready to place my order..... Take care all of you... Yep, it's a good thing they don't want to sell them. Quote Link to comment Share on other sites More sharing options...
ThreeDJ16 Posted February 25, 2007 Report Share Posted February 25, 2007 So many of us just wish we had just found this place first. But we are all just glad we at least found a home here! Welcome! -=Jasen=- Quote Link to comment Share on other sites More sharing options...