Marchitect Posted August 11 Report Share Posted August 11 I've only had my KK for a couple weeks and wanted to show off it's capabilities. I invited friends to taste the food. I went to set up my rotisserie cradle and came to a serious road block. The 'male' pin (image 4029) is simply too big for the 'female' spring loaded receiver (image 4030). I don't know if this forum is the place to resolve things like this. I'd really like to get this pin replaced with one of a proper size ASAP. If the forum can't help with this, please direct me to where I can get this resolved. Quote Link to comment Share on other sites More sharing options...
Marchitect Posted August 11 Author Report Share Posted August 11 The male fitting measures 9.51mm while the receiving end measures 8.78mm. Quote Link to comment Share on other sites More sharing options...
tony b Posted August 11 Report Share Posted August 11 I'd recommend contacting @DennisLinkletter directly. He will fix this for you directly and promptly. 1 Quote Link to comment Share on other sites More sharing options...
DennisLinkletter Posted August 12 Report Share Posted August 12 13 hours ago, Marchitect said: The male fitting measures 9.51mm while the receiving end measures 8.78mm. 14 hours ago, Marchitect said: I've only had my KK for a couple weeks and wanted to show off it's capabilities. I invited friends to taste the food. I went to set up my rotisserie cradle and came to a serious road block. The 'male' pin (image 4029) is simply too big for the 'female' spring loaded receiver (image 4030). I don't know if this forum is the place to resolve things like this. I'd really like to get this pin replaced with one of a proper size ASAP.If the forum can't help with this, please direct me to where I can get this resolved. Heylo.. Please always contact [email protected]. I can't look up your order/grill because your email on this forum differs from the one you purchased your grill with. The problem is this is a 23" grill/sleeve with a 32" cradle/shaft. Quote Link to comment Share on other sites More sharing options...
C6Bill Posted August 12 Report Share Posted August 12 @Marchitect which grill do you have ? Quote Link to comment Share on other sites More sharing options...
Marchitect Posted August 12 Author Report Share Posted August 12 It's a 32KK Grill AP247T Quote Link to comment Share on other sites More sharing options...
Marchitect Posted August 12 Author Report Share Posted August 12 OK, Email to customer service has been sent. 2 Quote Link to comment Share on other sites More sharing options...
