CeramicChef Posted April 30, 2015 Author Report Posted April 30, 2015 CC What did you find out from Dennis? sib - Dennis returned my call promptly. Doesn't he always!? He's in Java at the plant and the reception was kind of bad. I was in a meeting with my attorney's and my CPA so I couldn't take the call. I'll be calling him tomorrow, Friday. Dennis left a voice mail and reassured me that this thing would be straightened out. Isn't it great to be associated with the world's best customer service? I also called OneGrill. They said they screwed up and are sending a shaft to me. It should arrive today (Thursday) or Friday. I'll follow up here.
CeramicChef Posted May 1, 2015 Author Report Posted May 1, 2015 Hi Guys! Well, Dennis and I spoke yesterday for about 1.5 hours and only 15 minutes was about the rotisserie problem. We got it fixed! Basically all I did was cut about 40% off one of the springs, put it in the female end of the drive motor, put the square end in the female end and compressed it, and it worked like a champ! DUH! I guess OneGrill has changed something in their motor's female end, but the fix was as simple as falling off a log and I'm a happy camper. Sometimes the easy fixes skip right past me! It must be my ADD/ADH ... Oh LOOK! A CHICKEN! Chicken? What Chicken? I think I'll spin a chicken!
CeramicChef Posted May 2, 2015 Author Report Posted May 2, 2015 So I guess this weekend its spin some meat. No go on the slo-mo spin this weekend. However, next week is looking good, say around Thursday or Friday.