Curly Posted March 21, 2021 Report Posted March 21, 2021 (edited) OK, I've not been to the forums for years. But a year or so I was having a problem holding a low and slow on my 15 year old KK and I posted to Dennis. Darned if he didn't call me to walk me through a fix. Turned out to be nothing more than un-attach and re-attach my gasket with some heat resistant silicon. Well, I did loosen the top to make sure it was square. The very next cook I set it to 225 and it never moved. I've cooked butts and ribs since then with no effort at all. I've known Dennis since he was just getting started with the KK business (16-18 years ago?) and know him to be an incredible business savie person and a man of great personal integrity. I don't know how much time he has spent helping me over the years but if he does that with all of his customers, and I'm sure he does, I don't know how his wife has not left him for neglect by now. Me and the other Kamado owners (the business he saved to become KK) gave him heck at first because we thought he may be a charlaton like the former owner, but no one ever regrets doing business with Denis, he will find a way to right any perceived wrong. So Dennis, this post is basically a shout out to you and to let you know how much I have always appreciated your customer service, I rate it 100%. Thanks again, Kurt Edited March 21, 2021 by Curly 13
5698k Posted March 22, 2021 Report Posted March 22, 2021 I believe anyone who’s dealt with Dennis would agree..I know I do. Sent from my iPhone using Tapatalk 2
Stile88 Posted March 26, 2021 Report Posted March 26, 2021 Dennis is amazing and that is a understatement he always is there for you and has the best customer service on the planet cause you always get him what a wonderful post 1
Buzilo Posted March 27, 2021 Report Posted March 27, 2021 Same here, he’s a man of his word. Wish more people were like that. Sent from my iPhone using Tapatalk 1
DennisLinkletter Posted March 29, 2021 Report Posted March 29, 2021 Ahh Shucks... Thanks for the kudos Curly, great to see you here, I hope your wife will let you drop in from time to time. As you can see Curly has logged almost 2,500 posts.. he's spent some time on this forum albeit 14-16 years ago.. Welcome home my friend.. 4
Troble Posted March 30, 2021 Report Posted March 30, 2021 Dennis has been great in every interaction I’ve had with him 1
