Hear yah, Jon! My last fridge had a design flaw in the damper assembly that regulated the air flow from the freezer to the fridge (side-by-side). First time it broke, the repairman was able to just replace the plastic damper part that broke. Next time, the replacement part was the entire assembly - only way to get the part now. So, obviously the repair cost shot up like crazy and it made the repair harder, not easier! So, when the same thing happened the 3rd time - bailed out and bought a new fridge. The old one was 13 years old; it was time.