Eddie mac Posted February 8, 2018 Author Report Share Posted February 8, 2018 7 minutes ago, tony b said: Threaten legal action. Call their bluff. Say if they don't deliver it appropriately (via lift truck) within 3 working days, they will hear from your lawyer. Any pushback regarding logistics in complying should be met with a serious - "Not My Problem." This is becoming one expensive cabinet 2days off work 456.00 a machine here the first day 2 hour minimal 65.00 an hour 130.00 wife is not happy Quote Link to comment Share on other sites More sharing options...
Eddie mac Posted February 8, 2018 Author Report Share Posted February 8, 2018 Well 3rd try will be tomorrow at 10am we will see Quote Link to comment Share on other sites More sharing options...
Eddie mac Posted February 8, 2018 Author Report Share Posted February 8, 2018 5 hours ago, Bruce Pearson said: Wow bummer that delivery company needs to get they’re heads on straight The bummer is I was just about to Oder a storage box with cover from Dennis and the rotisserie cradle plus 2 stainless side tables.But after the way this was handle all the way around wife is not happy. Quote Link to comment Share on other sites More sharing options...
Tucker Posted February 9, 2018 Report Share Posted February 9, 2018 What can be doe now is to provide negative reviews of the shipping company. Google reviews, the shipping company web site, etc. If you do facebook, and they have a facebook page, hit them there as well. Tell us who the shipping company is. If it is a national one, then we can all request Dennis to not use it anywhere in the US. If it is regional, at then they can loose out on local business. Also hit the Better Business Bureau site and provide the negative feedback there. Hit them where it counts, in the wallet. Quote Link to comment Share on other sites More sharing options...
Eddie mac Posted February 9, 2018 Author Report Share Posted February 9, 2018 1 hour ago, Tucker said: What can be doe now is to provide negative reviews of the shipping company. Google reviews, the shipping company web site, etc. If you do facebook, and they have a facebook page, hit them there as well. Tell us who the shipping company is. If it is a national one, then we can all request Dennis to not use it anywhere in the US. If it is regional, at then they can loose out on local business. Also hit the Better Business Bureau site and provide the negative feedback there. Hit them where it counts, in the wallet. Land Air Express I will call better business bureau Quote Link to comment Share on other sites More sharing options...
Eddie mac Posted February 9, 2018 Author Report Share Posted February 9, 2018 25 minutes ago, Eddie mac said: Land Air Express I will call better business bureau Quote Link to comment Share on other sites More sharing options...
Eddie mac Posted February 9, 2018 Author Report Share Posted February 9, 2018 Finally arrived crate is pretty beat up Quote Link to comment Share on other sites More sharing options...
Eddie mac Posted February 9, 2018 Author Report Share Posted February 9, 2018 Just now, Eddie mac said: Finally arrived crate is pretty beat up F17D7F23-D068-419D-8EF3-14E7A9316559.MOV Quote Link to comment Share on other sites More sharing options...
Eddie mac Posted February 9, 2018 Author Report Share Posted February 9, 2018 Here it is 2 Quote Link to comment Share on other sites More sharing options...
tony b Posted February 9, 2018 Report Share Posted February 9, 2018 Awesome! I'd definitely post those crate pics along with your negative criticism of their shoddy business practices in delivering your cabinet. The good news is the cabinet seems to have weathered the storm well! Quote Link to comment Share on other sites More sharing options...
tekobo Posted February 9, 2018 Report Share Posted February 9, 2018 Wow. That is beautiful. Quote Link to comment Share on other sites More sharing options...
Smokydave Posted February 9, 2018 Report Share Posted February 9, 2018 Wow--that's awesome! Congratulations! Sorry about the completely maddening hassle with the trucking company and the extra expense. The ache will fade and then you'll be beaming when you show off your BBQ hardware! Quote Link to comment Share on other sites More sharing options...
Eddie mac Posted February 9, 2018 Author Report Share Posted February 9, 2018 Thanks all it is beautiful and well built Quote Link to comment Share on other sites More sharing options...
MacKenzie Posted February 9, 2018 Report Share Posted February 9, 2018 Eddie mac, stunning, and so much storage. All hassles will soon fade into the background.:) Quote Link to comment Share on other sites More sharing options...
Aussie Ora Posted February 10, 2018 Report Share Posted February 10, 2018 Woohoo looks awesome .now you can forget what happened and go with another company next timeOutback kamado Bar and Grill Quote Link to comment Share on other sites More sharing options...
Eddie mac Posted February 10, 2018 Author Report Share Posted February 10, 2018 2 hours ago, Aussie Ora said: Woohoo looks awesome .now you can forget what happened and go with another company next time Outback kamado Bar and Grill Talk to Dennis today about a different company on my next Order he say that the only one. Hesitate to Oder another grill and storage box Quote Link to comment Share on other sites More sharing options...
Aussie Ora Posted February 10, 2018 Report Share Posted February 10, 2018 Hire a truck and get it yourself .this company seems like a bunch of Muppets delivering a product that required a fork lift to put on the truck and delivering to a residential address with no tail lift. Surley the driver would have asked the question how am I supposed to get this off .Outback kamado Bar and Grill Quote Link to comment Share on other sites More sharing options...
Eddie mac Posted February 10, 2018 Author Report Share Posted February 10, 2018 6 hours ago, Aussie Ora said: Hire a truck and get it yourself .this company seems like a bunch of Muppets delivering a product that required a fork lift to put on the truck and delivering to a residential address with no tail lift. Surley the driver would have asked the question how am I supposed to get this off . Outback kamado Bar and Grill Totally agree Quote Link to comment Share on other sites More sharing options...
Bruce Pearson Posted February 10, 2018 Report Share Posted February 10, 2018 Hey Eddie don’t let that discourage you from getting another KK and storage box. like Aussie said you could always hire your own truck. But if you do be real careful unloading that stuff because insurance would be on you now. Quote Link to comment Share on other sites More sharing options...
Bruce Pearson Posted February 10, 2018 Report Share Posted February 10, 2018 I don’t know what you had in mind about the storage box. I was thinking. Why not order another cabinet but leave all the shelves out and store whatever inside. Then you would have another work top to match the other one? Just a thought. Quote Link to comment Share on other sites More sharing options...
