DennisLinkletter

Telephone Tag.. Hey Bill... Telephone Tag and your it.. Left a message on your machine... TNW my hours and a time conversion chart are posted in the "New Komodo VOIP message service" post in the General area as well as in the Relevent Links area I have 512k ADSL service but my area is down.. So as an emergency backup... I'm using a telephone company dial up number that is a toll call with no log in. It comes in sooo dog slow..

my speedy CS is legendary.. Hello Bill... I'm actually in Indonesia and about 15 hours ahead... Please refer to the timetable on the New Komodo VOIP message service post in this General category.. I'm generally online mornings from 8-11am and nights.. Last night and today ADSL was/is out... Working on a dial up hitting top speeds of 14-16k was soo frustrating, I just went to sleep... Your VOIP calls and messages were at 8:32pm, 11:50pm, 2:37am, 2:38am, 3:02am... I can't download your voice messages on the dog slow dial up.... Your two emails were at 3:01am and 3:05am... It's only been 16 hours I know my speedy Customer Service is legendary but sometimes it's going to be the next day Thank you for your inquiry and interest... Please check your email... All the best, Dennis

Got an(nother) idea I could actually cast some solid lines into the base and then have an attractive valve permanently mounted up front and the gas burner inserted through the back of the cooker using a quick release and gas line to connect the two systems... Damn, I'm good

Spring will stay sprung... The spring is made out of proper hardened steel by a company that actually specializes in springs. Yes, it will settle a bit at first as all springs do but then it should last longer than we all will... The selection of the spring was not compromised, I bought the best one available.. And that fat lil' spring is incredibly strong.. it creates some serious torque... But don't use it's abilities to let you rationalize peeking every few minutes... Remember if your lookin' you not cookin'

The Holland method works for me..

A gas unit to mount in the rear Is your intention for aesthetic purposes or is it to be able to use the gas to light your charcoal and then use the low airflow control dial? Our very own Drunk J and I are going to look into putting the low airflow control dial feature into a door sporting a pilotless more attractive gas valve which would have a 90º elbow and a quick release.. An additional gas burner port in theory could be put somewhere around the rear but then is the plan to plumb the valve to the front or would this design require you to go around back to adjust the gas? I sorta prefer jplee's idea of a propane MAPP torch port to light the charcoal. Ideas welcomed.... With 600 containers of teak furniture under my belt.. This week I'm going to dabble in making some teak tables/BBQ centers that an OTB would fit into..

Thanks Mike..

Just got a new tile in the factory not sure the code but let's call it vibrant Blue. I really think it's special.. maybe my new favorite color.. What ya think?

This Supreme OTB was on the LCL shipment handled by Murphy himself.. On Feb 24th I loaded up 9 cookers, a teak table and a crate with an OTB base for FranknTaminFL with side tables for WChape. Off they went with an ETA of April 2nd. They show up on time and go to get examined by the customs and Homeland Security boys only to be flagged because the individual crates were not stamped to show they had been fumigated.. The entire container had documentation that it had been fumigated but the crates were missing a stamp. After the entire container was unloaded, the rest of the goods released, customs debated doing the practical sense thing and letting them be fumigated in Long Beach and fining us or dong the unthinkable and sending the cookers back to Indonesia.. well it took them more than 3 weeks to decide they would send them back.. Go try to figure that one out.. For some reason three crates were ruled to be ok. I figured that it was the base and top of the round table and Frank's OTB base as these were packaged in boxes with a wood frame. When I received the description of what was released to my surprise one of the cookers had made it through.. This made the very patient gentleman in So CA very happy of course but our very own Nator's* cooker was not so fortunate.. It's sailing back.. a replacement has been sent and is hopefully clearing now... The un-stamped cookers left Long Bch on May 31st.. ETA Surabaya June 24th, where they will be checked and re-fumigated and sent back.. ETA end of July... Basically it will end up being a 6 month trip... Murphy's law prevails... But one can't argue with the results... Looking good *the very patient Nator

Re: ?? Well actually I designed it to be dual use... Park it on top to be able to cook for another squad or set it down low with the legs on top of the firebox for searing.. So the door was for charcoal access... Your probably right, it's overkill and not going to be utilized to the point of being worth the expense... I just had a customer leave town and will be concentrating on Komodo's this next week.. Got to sort out the larger sear grill too.. Thanks for the input, I really appreciate it..

TNW you have out done yourself..

Re: Glad you asked!!

Starting June 1st All Deluxe and Supreme models will come standard with a Tel-Tru thermometer, http://www.teltru.com You and your Komodo deserve the best. Tel-Tru is a World-Class temperature instrument not one of the cheapo made in China thermometers that come with lesser ceramics Your Komodo will use a 5" long stem thermometer, model LT225R, You may specify the 150º to 750º or 200º to 1000º model Url:  http://tinyurl.com/buho4

Glad you asked!! Starting June 1st All Deluxe and Supreme models will come standard with a Tel-Tru thermometer, http://www.teltru.com You and your Komodo deserve the best. Tel-Tru is a World-Class temperature instrument not one of the cheapo made in China thermometers that come with lesser ceramics Your Komodo will use a 5" long stem thermometer, model LT225R, You may specify the 150º to 750º or 200º to 1000º model Url:  http://tinyurl.com/buho4

And here it is...

Starting June 1st All Deluxe and Supreme models will come standard with a Tel-Tru thermometer, http://www.teltru.com You and your Komodo deserve the best. Tel-Tru is a World-Class temperature instrument not one of the cheapo made in China thermometers that come with lesser ceramics Your Komodo will use a 5" long stem thermometer, model LT225R, You may specify the 150º to 750º or 200º to 1000º model Url: http://tinyurl.com/buho4

Re: 2 more construction questions I moved three posts about the base into the top post.. It's replaceable but not removable would be the best answer. It is attached at the factory and then tiled or textured as one.. No unsightly seams on my girls The firebox being in two pieces makes it easier to bend over and pick them up/out of the cooker but makes you need to wiggle them a bit into position. They are rather clumbsy pieces of a puzzle. PS When your cooker arrives you do NOT need to pull out the firebox to remove the cardboard.. just burn it away..

Ok, just off the scales...

Re: Thanks for the info. Your arsenal of round items will work just fine in an OTB

Actual weight... Really? The whole cooker is only 364lbs??? Are you sure? If I recall the Mexi-K's are about 450ish. If that's right, you really need to advertise that fact. That extra 100lbs is a bitch when moving it. Hello Gerard, Sorry for the delay.. had to zip over to Singapore over the weekend and wanted to get an off the scales weight for you Ok, just off the scales...

We are all OK.. We are all OK on this side of the island.. Just hope that the big shake does not piss of Merapi and make her blow big time.. Nothing like living on the edge of two huge coliding tectonic plates... Tsunamis, earthquakes, volcanos erupting.. Tends to maye one feel insignificant at times. Add to that the added plus of liivng under terrorist threat and I got to ask myself, Waz up lost your mind? Thanks to all who wrote concerned...

I am the designer and owner of KK Just their ignorance as to who was involved.. As some of you might know Topo was RJ's Indo connection/Manager. He put the company in Topo's name to save $$ & avoid taxes and getting proper documentation etc. When he left town, he left Topo with the bills and owing the now out of work employees severance. I met Topo via RJ's lawyer who was also duped.. I am the designer and owner of KK and Topo is still involved with the production. PS The TNT became too expensive for production and so it was with great regret replaced with the more stable but less explosive refractory material.. I'm saving one of the old exploding cookers for RJ Here is a shot of it.. I'm having it dropped from 50,000 feet over Ensenada, we nick named it Fat Boy, it's really the bomb!

Re: A cautionary tale Touché... Gawd... Me thinkest you may need to scrub a little to get the K residue off your monitor... Gerard your always welcome, your history with Mexi-K has scarred you so your cynicism is hardly a surprise.. But it's curable I would like to educate you a little about Komodo Kamado and myself. This is really one of those Phoenix stories. Your statement, "This is an extremely new product with no history." is both true and at the same time very wrong. Let me clarify this for you. As you know my workers built hundreds of Indo-K's for Mr RJ. So before they even started to work for me, they had experience in building these cookers.. This definitely give them "History" with this type of product.. which of course transfers to my product. They had the history to build them at least as well. Now they have been building for me for 3 years.. that's a total of 6 years.. not really a new company.. Round one to KK Before I accepted my personal challenge to build the best ceramic cooker I was capable of building, I studied the forums to understand to solve the problems that plague all the different models. I would not have done this project just to build another ceramic that had all the same problems and did not stand out from the pack. If I could not have made something special, I would not have done it at all. I know production as I designed, built, shipped and sold in my own stores more than 600 containers of high end teak indoor furniture from '89 to '95 which I'm proud to say grossed over 24 million dollars. Anyone in Los Angeles knows about Not So Far East Trading Company which was on La Brea. My crew was up to 420 workers building 125 different designs when striking workers burned my factory to the ground.. (that's another story) My point here is that I have paid my dues and know design and production. I lived on the internet for months studying materials, writing to people, calling people to talk about what I wanted. I cooked on a K every other day.. I quickly learned what I hated about it's design.. it's real problems. It took me months of tinkering and futzing to solve the strap self opening problem but it now sets my cooker apart from the others. As Porkchop points out.. I went to the engineers of the largest refractory company in the world and let them design the ultimate body.. We needed the following: a refractory material that would be very durable, could handle extreame temperature fluctuations, would reflect heat as but also have great insulating qualities.. They always laughed and said that you could go middle of the road but what you really need is two materials.. As you know I have a dense inner material and a lightweight outer. So I now cast twice.. But it's the best insulated cooker period. Both these materials have "History" and were designed and field tested for years to be used every day in conditions your KK will never even dream about. Therefore I have a production pedigree, a masters at that and my bodies material does also.. Round 2..KK You wrote, "But issues such as durability, customer service, and warranty support require years to become clear." Durability can be engineered and by design.. If you use materials and building techniques with a track record, the results are predictable. There is no rocket science here.. It's a tiled refractory cooker.. the funniest thing is like I say on my web site.. Common sense improvements.. that's all they were. My customer service was the second prong of attack.. why I knew I could stand out. My CS is excellent because I know how I would like to be treated. It's good now.. why would I change it? I've had my problems shipping trust me.. terrible problems. My recessed wheel although it solved the eyesore, contributed to many a chipped foot. My belief is that it's better to replace a cooker and make zippo or even loose a little than to have a customer with a compromised purchase. The funny thing is that many of those customers are the ones on the forum.. Most people I wrote to never posted references and after 2-3 Emails I gave up. So I'd have to say that the third round is not the Knock out of the first two but I still win in points.. Gerard, I like you... I really enjoy your being on the forum and I'm looking forward to your being sold on my cookers durability and my CS and you hope never have to deal with any warranty problems. I respect your right to be a bit cynic but reserve the right to shoot it apart and prove you wrong.. Respectfully, Dennis

New tile color JRE 341S Shot with a point and shoot.. the flash on the first shot sorta washes it out.. With or with out proper lighting, I'd have to say it's simply beautiful... Can I build one for you?

Huh is Right! Heylo Gerard, I agree somethings wrong there... Komodo shares a factory and office staff with my primary business which for 16 years build furniture and now builds wide plank textured teak flooring for primarily hotels and developers. We have a costing department and spread sheets that track both cost of materials and accumulate production history for labor costing. As one must delegate, this number crunching is on the top of my list of things I hate to do. Although there is a constant battle with the dollar fluctuating.. (two weeks ago it was 17% less than last September) and materials changing, this is no excuse and it is ultimately my responsibility to make sure the numbers are correct. So here I stand feeling and looking unprofessional.. argh Last time we did costing, I searched for anomalies in each spreadsheet but obviously did not compare them this way... So this is very embarrassing to see such an obvious mistake here.. Actually good timing as I need to reorganize the price sheet to include Textured cookers with the Deluxe and Supreme packages. Thank you Gerard for bringing this to my attention... please remind me of this when you order your OTB so I can repay the favor!